Payment Policy
This policy is compiled to provide complete and clear information related to payment, billing, transaction processes, as well as information security during the payment process of customers when purchasing leggings at the website: https://dorteus.com. With the detailed information below, we hope to bring a convenient and transparent shopping experience to customers.
I. Full expense that a user will bear before and after purchase
Amount on Invoice
All prices and figures are listed in US dollars.
Purchase invoices at Dorteus include the following costs:
– Item price: The price shown on each product page reflects the cost of that specific item, based on the selected size or variant. Taxes are not included in the displayed price and will be calculated at checkout if applicable.
– Shipping fees: A simple flat-rate fee is charged per order, does not change according to weight and packing size. Dorteus is committed to transparency – there are no hidden charges. Please read the Shipping Policy for specific shipping rates.
– Sales tax: Sales tax is applied to orders shipped to Wisconsin, specifically 5%. For all other states, we do not charge sales tax. Sales tax is calculated only on the price of the product – shipping charges are not taxed, provided they are separately stated at checkout.
No additional fees: There are no hidden or additional fees other than those mentioned above. You only have to pay the amount stated on the invoice to receive your order. If you notice any unusual fees that are not as described above, please stop paying and notify us.
There is no fee to register as a member and maintain an account.
After purchase:
- If you change your purchasing decision and want to modify or cancel your order, please refer to the Modify/Cancel Order page.
- We do not charge return fees for any products and are subject to Return & Refund Policy. Please read the policy to see how it applies.
II. ACCEPTED PAYMENT METHODS:
All payments are made via the PayPal payment gateway. We accept 2 popular payment methods including:
1. Pay via Paypal account
2. Pay with Debit or Credit Card: Visa, MasterCard, American Express
Read Payment Method.
The amount will be collected immediately when the customer successfully places an order. Orders will only be shipped when the customer pays the full amount stated on the invoice.
III. BUYER’S PAYMENT INFORMATION
We cannot access your card number. Once your purchase is complete, we are only available to view relevant order information including: Name of buyer, billing address, shipping information, and therefore the last 4 digits of your card.
IV. PRIVACY POLICY
We respect the personal data of our customers so we, including store owners and employees, follow the rule: do not rent, sell or share your personal information with anyone.
Our Privacy Policy details how your personal information is collected and therefore how your personal information may even be used.
Dorteus uses Secure Sockets Layer (128 Bit SSL Security) that uses Secure Sockets Layer (SSL) technology to give you the safest, most secure shopping experience possible. SSL technology enables the encryption (obfuscation) of sensitive information, including passwords and card numbers, in your online transactions. All forms on our website are secured with SSL technology so your personal information is always safe and out of the hands of bad guys.
Your security and convenience are our priorities. We never charge hidden fees, and all payments are handled via trusted, secure gateways.
Thanks for shopping at Dorteus!
PAYMENT ISSUES AND SUPPORT
If you have any billing problems or questions:
Phone: +1 (920) 631-1322 or Email: support@dorteus.com. We are always ready to support from 8am-8pm Central Time/Monday-Saturday (excluding holidays).
We are happy to assist with any billing, payment or checkout issues.